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From139US$ /night
Check-in
20Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel, Mexico, 77600
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Triple Room
Max:
3 persons
360 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Balcony
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Deluxe Double Room
Max:
2 persons
360 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Balcony
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Deluxe Oceanfront Double Room
Max:
2 persons
360 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Balcony
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Cozumel 6.0 mi
Airports
Cozumel (CZM) 10.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics
  • Fishing

Services

  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Garden furniture
  • Ironing facilities

Media

  • AM/FM alarm clock
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Location

Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel, Mexico, 77600
Map view
street view
Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Cozumel, Mexico, 77600
Nearby
Beach
Paradise Beach
2400 ft
Beach
San francisco Beach Club
2700 ft
Restaurants
Carlos'n Charlie's Beach Club
2700 ft
Carretera costera sur km 14 +250

Reviews and Ratings <br />

Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
8.2/10
Great
Rooms
6.0
Location
8.6
Service
6.4
Dining
6.4
Guest reviews
8.2/10
based on 5 reviews
7.1
7.1/10 based on 405 reviews
David
United Kingdom, March  2025
6.8/10

I had a mixed experience at the hotel. On the positive side, the location is fantastic with clear waters for snorkeling, and the entertainment was enjoyable. However, the service had its flaws with some staff being unprofessional, and the dining options were hit or miss. The rooms also need some serious updates and attention to maintenance.

Rooms
5.0
The rooms need updates and smelled a bit damp, which wasn't ideal. I had issues with flooding and the bathroom layout wasn't practical.
Service
6.0
While some staff were very attentive and accommodating, there were unprofessional interactions that made me uncomfortable. Overall, the service was hit or miss.
Location
9.0
The hotel is right by a beautiful beach and perfect for snorkeling, but there were noises from outside that sometimes disrupted the peace.
Dining
7.0
The dining options were varied, but the food quality fluctuated. Some items were excellent, while others were disappointing.
Facilities
7.0
Facilities were good with nice entertainment and activities available, but there were no hot tubs or jacuzzis, which was disappointing.
Christina
United Kingdom, February  2025
5.6/10

My stay at the resort had its ups and downs. The location was nice with good access to the beach and some decent dining options. However, the rooms were a major letdown. They had lingering smells and maintenance issues that really took away from the overall experience. I felt like I didn't get my money's worth, especially with the service being inconsistent across different areas.

Rooms
5.0
The rooms were quite run-down and had a persistent smell; my initial room even reeked of mold. The bathroom door was rusty, and I personally wouldn't rate it higher than a 4 out of 10.
Service
5.0
Service was hit or miss. Some staff were great, helping us out when we needed it, but many others didn't seem interested in providing helpful service, which made for a frustrating experience overall.
Location
7.0
The resort is on a nice stretch of beach, which was a plus. However, it's a bit far from downtown, so you'll need to rely on cabs. I'd give it a solid 7 out of 10 for accessibility and atmosphere.
Dining
6.0
Dining options were a mixed bag. While some food was tasty, there were issues with availability and hygiene practices that were concerning. I'd rate it a 6 for the overall experience, mainly due to the buffet.
Facilities
6.0
The amenities were okay, with some nice grounds to enjoy, but nothing stood out as exceptional.
Harper
United Kingdom, February  2025
8.6/10

The resort has a cozy atmosphere and a fantastic staff that made our annual visit feel like home. The upgrades around the property were noticeable and the snorkeling was fantastic. However, some areas of the hotel could use more attention, especially in terms of safety features and food variety.

Rooms
8.0
The rooms were comfortable and clean, with upgrades like new sofa beds and balconies. However, the lack of handrails on stairways and some slippery surfaces were concerning.
Service
9.0
The service was friendly and accommodating, making our stay enjoyable. The staff consistently went out of their way to help us.
Location
10.0
The resort is situated in a great spot for snorkeling and diving excursions, making it easy to access beautiful reefs.
Dining
7.0
Dining had its ups and downs; while the buffet offered a good variety, I wished for a more consistent availability of options like chips and guacamole.
Facilities
9.0
The facilities, especially the pool area and beach, were well-maintained and enjoyable, contributing to a relaxing experience.
Samuel
United Kingdom, February  2025
6.0/10

We had a mixed experience at this hotel. The beach access was great, and while the staff was fantastic, the dining options were average at best, and the room condition was dated. We enjoyed the view, but some issues like slow service and limited food selections made the stay less than ideal.

Rooms
5.0
The rooms were quite dated, and while they were clean, we faced issues like poor drainage in the bathtub and extremely firm beds.
Service
6.0
The service was slow at times, but the staff remained friendly and helpful throughout our stay.
Location
7.0
The location was nice with direct beach access, but the beach itself was a bit rocky.
Dining
5.0
The food selection was fair, and while we found something to eat, the buffet lacked variety. Some dishes were good, but overall it didn't impress us.
Facilities
7.0
Facilities like the pools were clean and well-kept, but the beach area had its challenges.
Juliet
United Kingdom, September  2024
7.6/10

This resort has a friendly vibe with a beautiful beach and excellent snorkeling opportunities right at the shore. The beach front rooms offered stunning ocean views and were quite spacious. However, the dining options were somewhat limited, and I faced some inconsistency in service, particularly during check-in. Overall, it's a great place to unwind for good value, but be prepared for some quirks.

Rooms
8.0
The rooms were spacious, clean, and had a beautiful ocean view, although they could use some updating.
Service
6.0
While the staff were always polite and tried their best, the check-in process was a bit slow and disorganized.
Location
10.0
The location is fantastic - right on the beach with easy access to snorkeling and other water activities.
Dining
7.0
The dining options were limited, but the Mexican restaurant was particularly enjoyable; however, the buffet felt smaller than what I've experienced at other all-inclusives.
Facilities
7.0
The facilities were decent, with a nice pool area and ample beach chairs, but they could improve the variety offered in the buffet.
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Rooms and Guests2 Guests, 1 Room